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INFO EXCHANGE

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Any Serious Mental Health or Substance Use



If Your Mind or Your Use Is Wrecking Your Life, You Deserve More Than a 15‑Minute Visit


If mental illness or substance use has damaged your work, school, housing, relationships, or safety in the last year, you may qualify for high‑touch support, not just “take this and come back in a month.”


You might get:

 ●​ A coordinator who sees your whole life, not just one chart

 ●​ Help with housing, court, benefits, and daily structure


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Any Homelessness + Health Issues



If You’re Unhoused and Sick, You’re Probably Eligible for More Than You’ve Been Told


If you’re on the street, in a car, in a shelter, or couch‑surfing AND dealing with serious physical or mental health issues, there are likely multiple free services connected to your Medi‑Cal card that you haven’t been offered.


You might get:

 ●​ A personal helper to manage appointments, meds, and paperwork

 ●​ Housing navigation, deposit help, and tenancy support


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Need Tech Help for Telehealth and Online Forms



You Have a Phone. The Apps and Portals Feel Like Another Language.


If you miss telehealth visits, can’t use the patient portal, or avoid online forms because of tech stress, you may qualify for help getting your devices “clinic‑ready.”


You might get:

 ●​ One‑on‑one help installing and using health apps

 ●​ Support setting up video visits and reminders


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Can’t Navigate the Healthcare System



You Have a Stack of Cards and Papers. You Don’t Know What Any of Them Actually Do. 


If you’re overwhelmed by health insurance, authorizations, referrals, and portals, you may qualify for navigation help so you’re not lost in the system. 


You might get: 

●​ Someone to help you make sense of your coverage and options 

●​ Support scheduling visits and following through on referrals 


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Child Can’t See the Board at School



Your Kid Isn’t “Not Trying.” They Just Can’t See.


If your child sits close to the TV, squints at the board, complains of headaches, or struggles with reading, they may simply need glasses — which are covered with Medi‑Cal.


You might get:

 ●​ A pediatric eye exam at no cost

 ●​ Glasses that help them actually see their work


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Child With Complex Medical Needs (CCS‑Level)



Your Child Has Specialist Appointments You Can’t Even Pronounce, Let Alone Coordinate


If your child has a serious or rare medical condition and sees multiple specialists (like cardiology, neurology, oncology, or other complex care), you may qualify for help coordinating their entire care team.


You might get:

 ●​ Support scheduling and sequencing specialist visits

 ●​ Help making sure meds, equipment, and therapies align


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Aged‑Out Foster Youth (16–26)



You Aged Out of Foster Care. The System Let Go. Your Problems Didn’t.


If you were in foster care or the child welfare system and you’re now 16–26, struggling with housing, work, school, or health, you may qualify for priority support as a former foster youth.


You might get:

 ●​ Help finding and keeping housing

 ●​ Support getting into school, training, or work that fits you


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Teen Pregnancy / Young Parents



You’re a Teen or Young Adult Trying to Raise a Baby While Still Growing Up Yourself...


If you’re around 16–25, pregnant or parenting, and juggling school, housing, relationships, and maybe court or mental health issues, you may qualify for extra support tailored to your age group.


You might get:

 ●​ Help with school, benefits, housing, and healthcare all together

 ●​ Support understanding your rights and responsibilities as a young parent


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Transitional Rent to Get Housed



You Can Handle Monthly Rent, But Not the Start‑Up Phase


 If you can afford rent going forward but can’t manage the first few months without help, you may qualify for short‑term rent support so you can stabilize.


You might get:

 ●​ A few months of rent assistance while you settle in

 ●​ Time to get income, benefits, or work lined up


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Recently Out of Jail or Prison?



You Just Got Out. The World Moved On Without You.


If you’ve been released from jail or prison and are trying not to go back while dealing with health, mental health, or substance use issues, Medi‑Cal may already be paying for a re‑entry support team for you.


 You might get:

 ●​ Help getting ID, benefits, and health care re‑started

 ●​ Support finding housing options that actually take people with records


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